Terms of service

Terms of Service

Last Updated: 30-04-2026

Welcome to NexGen Creative (“we,” “our,” “us”). These Terms of Service (“Terms”) govern your use of our website https://nexgen-creative.online/ and the purchase of products from our store.

By accessing or using our website, you agree to be bound by these Terms.

1. Account Terms

  • You must be at least 18 years old to use this website.
  • You agree to provide accurate, complete, and up-to-date information when placing an order.
  • You are responsible for maintaining the confidentiality of your account details.
  • We reserve the right to suspend or terminate accounts that violate these Terms.

2. Pricing and Payment

  • All prices listed on NexGen Creative are in Indian Rupees (₹).
  • Prices are subject to change without prior notice.
  • We accept payments via UPI, Credit Card, Debit Card, Net Banking, and Wallets.
  • Payment must be completed before order processing.
  • In case of pricing errors, we reserve the right to cancel or refuse orders.

3. Product Descriptions

  • We try to ensure that all product details, images, and descriptions are accurate.
  • However, slight variations in color, size, or design may occur.
  • We do not guarantee that all product descriptions are completely error-free.

4. Order Acceptance and Cancellation

  • Your order is considered an offer to buy a product.
  • We reserve the right to accept or reject any order at our discretion.
  • Orders may be cancelled due to product unavailability, pricing errors, or suspected fraudulent activity.
  • If your order is cancelled after payment, a full refund will be issued.

5. Shipping and Delivery

  • We currently ship across India.
  • Orders are usually processed within 1–3 business days.
  • Delivery typically takes 3–7 business days depending on your location.
  • Delays may occur due to courier issues or unforeseen circumstances.
  • NexGen Creative is not responsible for delays caused by third-party courier partners.

6. Returns and Refunds

  • Customers can request a return within 7 days of delivery.
  • Items must be unused, undamaged, and in original packaging.
  • Refunds are processed within 5–7 business days after approval.
  • Shipping charges (if any) are non-refundable.
  • Certain items may not be eligible for return due to hygiene or usage reasons.

7. Prohibited Uses

You agree not to use the website for:

  • Any illegal or unauthorized purpose
  • Violating any laws or regulations
  • Uploading or spreading viruses or harmful code
  • Attempting to hack or disrupt the website
  • Misusing content or intellectual property

8. Intellectual Property

All content on this website (including images, text, logos, and design) belongs to NexGen Creative and is protected by law.

You may not copy, reproduce, or use any content without permission.

9. Limitation of Liability

  • NexGen Creative is not liable for any indirect or incidental damages.
  • Our maximum liability is limited to the amount paid for the product.
  • We do not guarantee uninterrupted or error-free website service.

10. Indemnification

You agree to protect and hold NexGen Creative harmless from any claims, losses, or damages arising from misuse of the website or violation of these Terms.

11. Governing Law

These Terms are governed by the laws of India.

Any disputes will be handled under the jurisdiction of Indian courts.

12. Changes to Terms

We may update these Terms at any time. Changes will be effective immediately after posting on this page.

13. Contact Information

If you have any questions, you can contact us at:

Business Name: NexGen Creative
Website: https://nexgen-creative.online/